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Будьте на связи
Call-center
+77750073380
Astana, Turan Avenue 38
cardiacsurgery.kaz@gmail.com

Quality management and patient safety department

Quality management and patient safety department

Key functions
      • Monitoring of observance of the approved rules, procedures regulating work of the Center according to the international standards of the JCI accreditation;
      • Improvement of medical documentation, rules and procedures according to standards and current legislations of RK;
      • Development of the actions directed on the prevention and elimination of the defects in work on results of the activity analysis promoting improvement of quality and efficiency of medical care;
      • Examination of the medical and diagnostic processes on compliance to modern international recommendations received from information and resource bases of evidential medicine;
      • Collecting, introduction of new and updating of the existing quality indicators for improvement of activity processes;
      • Integrated risk management, registration and review of incidents with the further analysis of the main reasons, their elimination and prevention of reappearance;
      • Questioning of patients on questions of satisfaction with quality of medical care, food, awareness on process of treatment, sanitary and hygienic conditions, ethics and medical deontology of personnel, as well as review of calls for the objective assessment and decision-making directed on improvement of quality of the rendered services in the Center.
IMG_9602.JPG

Chief of department
Sadyrbayeva Aizhan

Contacts

Names

Position

Phone

E-mail

Sadyrbayeva Aizhan

Chief of department

+7(7172) 70-30-69 вн: 1015

aizhano4ka.alim@mail.ru

Baltabaeva Indira

Chief specialist

+7(7172) 70-31-38 вн: 2200

indirakb55@gmail.com

Aytkulova Madina

Leading Specialist

+7(7172) 70-31-38 вн: 2221

amk_post@mail.ru

Koshzhanova Rahiya

Physician expert

+7(7172) 70-31-38 вн: 2087

r.k.1983@mail.ru

Litvinova Liya 

Clinical pharmacologist

+7(7172) 70-31-38 вн: 2342

liig85@mail.ru

Yermekova Saule

Nutrition Manager

+7(7172) 70-31-38 вн: 2342

ermekovas@bk.ru




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 HEART CENTER FUND

Our Fund was established by the initiative of the National Research Cardiac Surgery Center, and became the first foundation in Kazakhstan which focuses its efforts on promoting the development of cardiac surgery in Kazakhstan.

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